Help & Support

Birmingham City Centre, UK

Need help to book an appointment or assistance with a hearing aid you’ve bought?

CALL US

If you need to speak to someone, you can call us on 0121 439 9432.
Opening hours: Mon – Fri: 9am to 5pm

EMAIL US

You can email us by clicking
here
Opening hours: Mon – Fri: 9am to 5pm

WRITE TO US

If you like, you can also write to us at: Veritas Hearing UK
PO Box 16138, Birmingham, B32 9GS

Established in 2011 for home hearing appointments

We started our company in 2011 in Birmingham with a simple concept of hearing appointments for anyone in the comfort of their own home, work or personal setting. We understand that not everyone can or wants to travel out to a clinic and some of us even prefer to be seen in our own surroundings.

We bring the clinic to you with our mobile compact equipment so we’re able to carry out everything from hearing tests, ear wax cleaning appointments to fitting and adjustments of hearing aids at home.

Our friendly Audiologists have over 20 years experience between them and are all here to help our customers get the best out of their hearing.

In the last 10 years we have grown to cover many parts of the UK and in 2018 we opened our first state of the art clinic in Malta.

Our promise to you is to put your experience with us at the forefrontof everything we do. With the highest clinical care and equipment,we will support you with all aspects of your hearing health.

Check if we cover your area for home or work appointments here

What our customers say

I can't speak highly enough about Naseer. His technical skills are clearly excellent and he picks up quickly on readings that don't fit with previous results. He persists until he's satisfied with his investigations! However, it is his personal skills which make Naseer special. He is just great to have around. This is far more than a ready smile and easy conversation. He excels in empathy, a quality in short supply in our society I feel. I felt heard and respected each time he came to my home.
David M.
It seems that your after sales service is second to none. A big thank you to Robina who as you must be aware is a tremendous asset to your company.
Pauline H.
This wants to be a thank you letter to the customer care team in general and to Robina in particular. I am really glad that so many years ago, when I wanted you have homecare I selected this company. Ever since it was Robina, who attended to test my hearing and advised the best solutions for me, taking into consideration, that now I am 99 years old, thus take into consideration of my requirements and the prices, as I do not sit around conference tables but that the TV and friendly conversations in a room is the most important requirements. She understood this well and now I can do both very well.
Katherine J
I would like to say thank you to Robina Rayasat for the excellent service on Tuesday 4th June she was professional, courteous, and helpful.I am very happy to recommend Veritas, for a fine job they have done for me. If I was asked how many points I would give out of 10, I would award 12! I am delighted with my hearing aids it makes life so much easier, I never realised how deaf I was before I got my hearing aids.
Russell F.
I was impressed by the type and range of tests you did in order to analyse my current hearing situation. These were more comprehensive and went further than I have experienced before.
Rory M.
I would like to say thank you to Robina Rayasat for the excellent service on Tuesday 4th June she was professional, courteous, and helpful.
Surbjit S.
I am writing to let you know how pleased I am that I decided to purchase my hearing aids. I would recommend anyone who is having difficulty hearing to have their ears tested and not to neglect them as I did for many years.
Barbara L.
I used to think my family mumbled but with the aid of Veritas I hear them clearly. Thank you for your excellent service.
Irene F.
The service and support from Veritas Hearing throughout the consultation and fitting process has been professional, courteous, and helpful. It is wonderful to be able to hear well again, I look forward to our next appointment in December.
Julie H.
I am happy to recommend Veritas Hearing as a company that provides great service and care to its customers.
Raymond C.
I can't speak highly enough about Naseer. His technical skills are clearly excellent and he picks up quickly on readings that don't fit with previous results. He persists until he's satisfied with his investigations! However, it is his personal skills which make Naseer special. He is just great to have around. This is far more than a ready smile and easy conversation. He excels in empathy, a quality in short supply in our society I feel. I felt heard and respected each time he came to my home.
David M.
It seems that your after sales service is second to none. A big thank you to Robina who as you must be aware is a tremendous asset to your company.
Pauline H.

Brian Hinkinson

April 15, 2025 via Google

Very good ,come to your home much better than going out would recommend ,very caring make sure that you are happy with the devices I wear mine 12 hrs a day no problem

Brian Downes

December 5, 2024 via Google

Rabina is superb and professional. The hearing aids have changed my life. Cannot recommend Veritas highly enough.

JOHN HIGGINS

November 13, 2024 via Google

My new hearing aids are working well and Robina has done an excellent job of introducing them to me: they have already made a big change to my life. However I would like to congratulate the Company... Read more

Walter Delin

October 4, 2024 via Google

Veritas Hearing I have been with Veritas Hearing for more than 7 years, and I can say with confidence that my experience has surpassed all my expectations. Finding the right device and assistance... Read more

trainspotwest1_spot

August 19, 2024 via Google

I wanted to say after last appointment, I'm loving the sound and the quality of the hearing. She was scared to adjust the hearing aid, feedback, I had no issue with feedback. I like what she done... Read more

Jacqueline

August 13, 2024 via Google

Veritas Hearing is excellent. They keep all my appointments and arrive on time and I've been with them for the past 5 years. Very highly recommended company for anyone who wants better hearing.

Vicky Peplow

June 12, 2024 via Google

Excellent service very professional.would recommend this service to anyone as you got an professional home service ..

Pat Bayliss

May 23, 2024 via Google

Very professional and pleasant young lady.Rubina went through the procedure of removing badly waxed ear canals. I will be seeing Rubina next week for a hearing test.

Margaret Cole

March 27, 2024 via Google

Robina the Audiologist is very good and always makes sure I am hearing the best I can with my hearing aids. This is the 4th pair of aids I have had and the most recent ones are really very good.

Trish Batt

January 29, 2024 via Google

Had home vist from Veritas. Cleared my ears .Very professional. Pain free.

Andy Parry

January 9, 2024 via Google

Quick prompt service , with great results and the bonus of having it done at home . Very pleasant staff .

Rosemary Umbers

December 22, 2023 via Google

Always pleased with prompt service both on phone and home visit. Such kind helpful people

Kenneth Browning

October 30, 2023 via Google

Very good service, very pleased, explained everything very clearly. I would recommend to anyone with a hearing problem.

Alison Oswald

July 19, 2023 via Google

Excellent friendly service. Very kind, helpful and knowledgable. The technology enables small adjustments to be made which make a huge beneficial difference to my hearing.

Robert Mason

August 24, 2022 via Google

I have just had my 6 monthly hearing test by Robina who was lovely as usual. I cannot believe the difference that she was able to make on my Phonak hearing aids. My hearing had deteriorated and... Read more

Brian Hinkinson

April 15, 2025 via Google

Very good ,come to your home much better than going out would recommend ,very caring make sure that you are happy with the devices I wear mine 12 hrs a day no problem

Brian Downes

December 5, 2024 via Google

Rabina is superb and professional. The hearing aids have changed my life. Cannot recommend Veritas highly enough.

JOHN HIGGINS

November 13, 2024 via Google

My new hearing aids are working well and Robina has done an excellent job of introducing them to me: they have already made a big change to my life. However I would like to congratulate the Company on the superb job done by the office staff. They have been prompt and... Read more

Walter Delin

October 4, 2024 via Google

Veritas Hearing I have been with Veritas Hearing for more than 7 years, and I can say with confidence that my experience has surpassed all my expectations. Finding the right device and assistance was essential. Customer Service: From the moment I was introduced to Veritas I... Read more

trainspotwest1_spot

August 19, 2024 via Google

I wanted to say after last appointment, I'm loving the sound and the quality of the hearing. She was scared to adjust the hearing aid, feedback, I had no issue with feedback. I like what she done with background sound how it kicks in and has made speech clearer in noisy... Read more

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